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Terms of service

This website is operated by The Tag Enterprises. Throughout the site, the terms “we”, “us” and “our” refer to The Tag Enterprises and the terms “you”, “your” and “client” refers to the users of the website. thetagenterprises.com ( the “Website”) is intended for sole use by those wishing to review, consider, purchase or otherwise engage in commercial transactions involving The Tag Enterprises. By visiting our Website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site including but not limited to browsers, vendors, customers, merchants, and/or contributors of content. We reserve the right to refuse service to anyone for any reason at any time. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Please read these Terms of Service carefully before accessing or using our Website.  

1. Online Account Registration

The Tag Enterprises offers online customers the ability to sign up for an online account for faster online checkout and the ability to view order history. Online account registration may be done via the website. By signing up for a The Tag Enterprises online account, users will automatically be enrolled in The Tag Enterprises newsletter subscription.   

2. Intellectual Property

The Tag Enterprises gift designs are the sole property of The Tag Enterprises. Gifts may not be resold without written permission from The Tag Enterprises. Gift designs may not be altered in any way and still presented as The Tag Enterprises via social media, blogging or any other public forum.  

3. Changes to Terms & Conditions

a. The Tag Enterprises reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective upon posting. Your access or use of the thetagenterprises.com website following any such change constitutes your agreement to follow and be bound by the Terms & Conditions as changed.

b. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

4. Copyright Notice

a. The entire contents contained on the thetagenterprises.com website, including but not limited to: text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the sole and exclusive property of The Tag Enterprises. All such contents and materials are protected by domestic and international copyright and trademark laws.

b. You hereby agree not to modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the Website or any contents contained on the Website without the prior written consent of The Tag Enterprises.

c. The content of the Website and the Website itself are intended solely for the personal and non-commercial use of the users of the site. As such a user, you may download, print and store selected portions of the Content, but only if

  •  you use any such copies of the Content only for your own personal and non-commercial use,
  •  you do not copy or post the content on any network computer or broadcast the content in any media and/or in any form or format,
  •  you do not modify or alter the content in any way, or delete or change any copyright or trademark notice, and
  •  you properly credit any intellectual property rights to The Tag Enterprises. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. The Tag Enterprises reserves complete title and full intellectual property rights in any content you download from this website.

5. Order Processing

a. Subject to Clause 5 (b), orders received are usually processed within two Business Days. For the purpose of this Terms, the term “Business Days” shall mean, a day not being a Saturday and Sunday, on which banks in India are open for normal banking business.

b. The Tag Enterprises provides Expedited / Express shipping

6. Order Cancellation

  Orders once placed cannot be cancelled. The Tag Enterprises may, without liability, cancel any accepted order before shipment if our credit department does not approve Your credit or if there are other problems with the payment mode selected by You.  

7. Shipping within India

a. The Tag Enterprises ships within India via the online shop. It is your responsibility to provide correct shipping/delivery information.  Accurate and complete information is required to avoid additional fees as well as delays in your order.  Be sure to include accurate shipping information including full name, street address, apartment #, suite #, zip code, etc. If possible include recipients telephone number as well as your day-time telephone number.  

b. You acknowledge that shipping and delivery schedules are estimates only and cannot be guaranteed. The Tag Enterprises is not liable for any delays in shipments. Title and risk of loss and damages pass on to You upon product(s) delivery or service rendered to You.

c. If an item is returned to us due to incorrect shipping address or recipient refusal, we will charge a re-delivery fee. If an item is forwarded by a carrier due to incorrect shipping information, an address correction fee is charged to us and in turn will be charged to you.

d. We cannot provide a refund on delivery or shipping charges. We are not responsible for packages unclaimed from carriers. If packages are returned to us because they were unclaimed, we can arrange to have the gift sent to an alternate address for an additional shipping fee. We do not offer refunds because a package was not claimed by your recipient.

8. International Shipping

The Tag Enterprises does not offer shipping to any international locations at this time via the online shop. International shipping on bulk custom orders is done on a case by case basis.

9. Warm Weather Shipping

Please note that ordering items subject to melting is at your own risk. Quality upon delivery of these items cannot be guaranteed by The Tag Enterprises. The Tag Enterprises will not issue refunds as a result of melting regardless of the time of year.  

10. Return Policy

All orders are final sale and non-refundable. If your order arrives and you’re not satisfied, please contact us within 24 hours and we will work with you to make sure you are completely satisfied.  

11. Damages

We must receive notification of damaged products within 24 hours of delivery. For products damaged during shipping, please keep all original packing material for courier inspection in order to file a claim with our shipper. We require an image of the damage to be emailed to us at info@thetagenterprises.com for our review.   

12. Product Images

The Tag Enterprises has made every effort to display as accurately as possible the images of its products that appear at the Site. We cannot guarantee that your computer monitor’s display of any product will be completely accurate.  

13. Food Allergy Disclaimer

Food products that The Tag Enterprises provides are generally labelled with possible allergen-containing ingredients from the manufacturer. Any non-labelled food always has a risk of possible allergen contamination. You and your guests are encouraged to read the labels before consuming. The Tag Enterprises will not assume any liability for adverse reactions to food consumed including labelled and non-labelled food products.  

14. Substitutions

We pride ourselves on working with small-batch products and as a result, certain items can become unavailable on occasion without a lot of advanced notice. In the event an item is unavailable at the time of being ordered, we reserve the right to substitute an item of the same type, of equal or greater value, and as close to your original item as possible. If the item is especially unique and an appropriate substitution doesn’t exist, we’ll omit the item and issue a credit.  

15. Returned Shipments

a. Should a gift be returned to our studio, The Tag Enterprises will let you know whose gift came back and what the reason was (i.e. not picked up, declined by recipient, invalid address). Once The Tag Enterprises has determined that the gift meets company standards for quality, The Tag Enterprises will repackage it in a brand new shipping box with new packaging materials. The total fee for reshipping gifts that are returned to The Tag Enterprises is Rs. 500 plus the cost of postage.

b. The Tag Enterprises will send Client an invoice and once it is paid, The Tag Enterprises will ship the gift to the recipient within 48 hours.

c. If Client does not pay the invoice to have a returned gift reshipped within 5 business days of invoice being sent by The Tag Enterprises, the gift will become the property of The Tag Enterprises. The Tag Enterprises is fully authorized to recycle, discard, or donate the gift at their sole discretion and any agreement to return or inventory is considered null and void. In this scenario, no refunds will be issued.

d. If Client does not respond to a request for how The Tag Enterprises should handle returned gifts within 10 business days of being notified by The Tag Enterprises that the gift has returned back to the studio, the gift will become the property of The Tag Enterprises. The Tag Enterprises is fully authorized to recycle, discard, or donate the gift at their sole discretion and any agreement to return inventory is considered null and void. In this scenario, no refunds will be issued.

16. Marketing

The Tag Enterprises reserves the right to include a business card and/or insert card inside each welcome gift. We also reserve the right to publish finished products on social media, industry blogs as well as the The Tag Enterprises Blog.  

17. Customizable Items

All customizable items (i.e. personalized gift tag or sticker templates, uploaded documents, custom printing) included as part of an order will be printed exactly as they are submitted by the customer. It is the customer’s sole responsibility to ensure that all submissions are correct. The Tag Enterprises is not responsible for any misspellings, typographical errors, omissions, or any other inaccuracies contained in any submissions provided by the customer.  

18. Changes to Pricing & Services

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.  

19. Submissions

a. We welcome your comments regarding the thetagenterprises.com website. If, either voluntarily or at our request, you send certain specific submissions in the form of creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation

  • to maintain any comments in confidence;
  • to pay compensation for any comments; or
  • to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.  

b. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.

c. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

d. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments.

e. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

f. Please know that any comments, feedback, notes, messages, ideas, suggestions or other communications sent to thetagenterprises.com or The Tag Enterprises. (to include all social media platforms) shall be and remain the exclusive property of The Tag Enterprises.

g. Additionally, all images and documents designed on and/or uploaded to our website shall be and remain the exclusive property of The Tag Enterprises. Your submission of any such Comments and/or Documents shall constitute an assignment to The Tag Enterprises of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments and/or Documents. The Tag Enterprises will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way.

20. Trademark Notice

The Tag Enterprises™ is a registered trademark. All other The Tag Enterprises. trademarks, service marks, domain names, logos, company names and indicia of origin referred to on the tthetagenterprises.com website are the property of The Tag Enterprises. You may not use any trademark, service mark, domain name, logo, company name, trade name or indicia of origin of The Tag Enterprises or any third party without permission from the owner. All rights are reserved. All other trademarks, product and company names, and logos appearing on thetagenterprises.com are the property of their respective owners.  

21. Indemnification

You agree to defend, indemnify and hold The Tag Enterprises. harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of our Website, including, without limitation, your use of this thetagenterprises.com Website in violation of these Terms of Use.

22. Disclaimer

The Website and all of its contents are provided on an “as is” basis without warranties of any kind, either express or implied. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our Website, and that The Tag Enterprises shall not be liable for any damages of any kind related to your use of this Website.

23. Inaccuracies

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

24. Prohibited Uses

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.  

25. Governing Law

These Terms of Service (and any separate agreements whereby we provide you Services) shall be governed in accordance with the laws of India. All disputes arising out of or/and relating to the Terms of service shall be subject to the exclusive jurisdiction of the Courts in Delhi.

Questions about the Terms of Service should be sent to us at info@thetagenterprises.com

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